Having Technical Gadget Issues?
Call The Tech Guy!
Who We Support
- Senior citizens, elder care focused
- Non-technical people
- People who are technical but don’t have the time or desire to deal with technical issues
- Non-time critical issues for home office businesses
Services We Provide
- In home / On-site service
- Computer service
- Phone and Home Network maintenance
- Purchase Decision Assistance and Configuration
- Media Device Management (TV Remotes, Smart TVs, Audio Equipment)
- Configuration of Streaming services on devices
- Smart device troubleshooting (doorbells, cameras, lights, etc)
- Transfer of data between devices or storage services (pictures, videos, documents, etc)
- Grow your understanding and technical competence if desired
- If you don’t see it in this list, just ask!
How Much We Charge For Our Services
- Assessment is free.
- Rate for work is $20 per half hour.
- If service is requested outside of the Region of Waterloo, ON, then additional fees may apply to cover travel costs.
Our Service Framework and Area
- Currently we are a part time business, providing in-person service in the evenings and weekends.
- We provide non-time sensitive / critical technical support.
- Focus on education where desired to help customers grow their confidence and independence in today’s ever growing technical world.
- Serving: Region of Waterloo, Ontario [City of Kitchener, City of Waterloo, City of Cambridge, North Dumfries, Wellesley, Wilmot and Woolwich townships]
- If you’re from outside the area, there will be a traveling fee added to the bill depending on the distance.
Customer Focused Details
- Mask Friendly
- Police Background Check and Vulnerable Persons Check available upon request
- Educated in cybersecurity and privacy, applying all expected ethical behaviours
- Payment methods accepted
- Cash
- E-transfer
- Paypal
- Receipts issued for all work